Privacy Policy
This privacy policy (the “Privacy Policy”) applies to your use of the www.beyond-miracles.com website and its subdomains (the “Website”), which is owned and operated by BEYOND MIRACLES LLC (“BEYOND MIRACLES,” “us,” “our” or “we”). Your privacy and security are important to us. Please read this Privacy Policy carefully to understand how we will use and protect the personal information (“Personal Information”) you provide us. We will not share your Personal Information with anyone except as described in this Privacy Policy. We do reserve the right to make changes to this Privacy Policy from time to time, so please check back periodically. By using the Website, you accept the terms of this Privacy Policy.
1. WHAT INFORMATION DO WE COLLECT FROM YOU?
1.1 Personal Information vs. Non-Personal Information. We are the sole owner of information collected on the Website. Our primary goal in collecting information from you is to provide you with an efficient and helpful experience while using the Website. In order to do so, the Website collects two types of information about you: Personal Information and Non-Personal Information. “Personal Information” refers to information that lets us know the specifics of who you are and which can be used to identify, contact or locate you. We may collect Personal Information from you when you use the Website to make product purchases, fill out surveys, correspond with us, choose to submit testimonials, stories, photos, or the like to the Website, or otherwise volunteer information about yourself. Examples of Personal Information we may collect, use, store, and disclose include:
|
Category |
Type of Information |
|
Contact Information and Identifiers |
First Name, Last Name, Email, Phone Number, IP Address, Postal Address |
|
Financial Information |
Credit/Debit Card Number, Expiration Date, Security Code |
|
Internet Identifiers and Activities |
Browsing History, Search History, Interactions with the Website |
“Non-Personal Information” refers to information that does not by itself identify you or a specific individual. Examples of Non-Personal Information we may collect include: (i) device type, (ii) device operating system, (iii) internet browser type, (iv) internet service provider, (v) referring/exit pages, (vi) date/time stamp, and (vii) clickstream information. We will take reasonable measures to ensure that the Non-Personal Information we collect is not personally identifiable and may not later be easily used to identify you as required by applicable law. We may collect Non-Personal Information through any of the methods discussed above as well as automatically through the use of industry-standard technologies discussed further below.
1.2 Access and Change to Personal Information. Upon written request, BEYOND MIRACLES will use reasonable efforts to allow users to update or correct Personal Information previously submitted but only to the extent such activities will not compromise privacy or security interests. Also, upon written request, BEYOND MIRACLES will functionally delete the user and his or her Personal Information from the database where such information is stored; however, it may be impossible to delete a user’s entry without some residual information being retained because of the nature in which backups of data are maintained. To make such a request, please contact us at the Contact Information provided below. To help us process your request, please provide sufficient information to allow us to identify you in our records. We reserve the right to ask for additional information verifying your identity prior to disclosing any Personal Information to you. Should we ask for verification, the information you provide will be used only for verification purposes, and all copies of the information will be destroyed when the process is complete.
- COLLECTION OF INFORMATION
2.1 General. The information we collect depends on what users do when they visit or utilize the Website. We collect Personal Information and Non-Personal Information in various ways, as described below.
2.2 Information Collected From You. You will have the opportunity to voluntarily provide us with Personal Information and Non-Personal Information when you visit or utilize the Website. We collect such information directly from you in various ways including:
(a) For visitors via email hyperlink. For visitors who provide photographs, stories, testimonials, or other feedback about our products or our Website, or provide us any other information via correspondence or otherwise (“Content”) directly via an email hyperlink on the Website, we collect your first and last name, email address and any Content included in the email. By submitting Content, you agree that BEYOND MIRACLES may use your Personal Information and such Content as permitted under this Privacy Policy, including reproducing the Content on the Website and in BEYOND MIRACLES marketing and advertising materials.
(b) For customers purchasing products. If you make purchases at our online store, we will collect and maintain your name, email address, mailing address, telephone number, purchased product information, credit card number (or check or money order information if using such payment methods while ordering via mail), order tracking number, referring URL, IP address and a password. If you purchase a gift certificate at our online store, we will also collect the name, email address, mailing address, and telephone number of the recipient. Before confirming your order, you will have the opportunity to review the order form and make changes and additions to the information it contains and these changes will automatically be kept for future use. If you cancel an order or do not complete an order, we may collect and use any email address or other information that you have entered as we would collect and use it if you had completed an order.
(c) For subscribers to our website. If you sign up for information relating to the BEYOND MIRACLES Newsletter, we will collect and maintain your name, email address, mailing address, and telephone number. If you cancel a subscription, we may collect and use any email address or other information that you have entered.
2.3 Information Collected Through Technology. We or our third-party service providers may collect information from visitors to the Website regarding the referring URL, your IP address, which browser you used to come to the Website, information regarding your domain server, the country, state, and telephone area code where your server is located, your type of computer, timestamp data and the pages of the Website that you viewed during your visit. Some of this information is gathered through the following technologies:
(a) Cookies: A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. We use cookies to enhance and simplify your visit. We do not use cookies to store Personal Information or to disclose information to third parties.
We use two types of cookies: permanent (persistent) cookies and temporary (session) cookies. Persistent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session. We use persistent cookies to store your choice of start page and to store your details if you select “Remember me” when you log in. We use session cookies when you use the product filtration function, to check whether you are logged in, or keep track of the items you placed in your shopping bag.
Most internet browsers automatically accept cookies. However, you can instruct your internet browser to block cookies or to provide you with a warning prompt before you accept cookies from the Website. Please refer to your internet browser’s instructions to learn more about these functions. If you reject cookies, the functionality of the Website may be limited and you may not be able to participate in several of the Website’s features.
(b) Third-party cookies: We use third-party cookies to collect statistics in aggregate form using analysis tools such as Google Analytics and Facebook. The cookies used are both persistent and session cookies. The persistent cookies are stored on your computer or mobile device for no longer than 24 months.
(c) IP Address: You can visit many areas of the Website anonymously without the need to become a registered user. Even in such cases, we may collect IP addresses automatically. An IP address is a number that is automatically assigned to your computer whenever you begin service with an Internet Service Provider. Each time you access the Website and each time you request one of our pages, our server logs your IP address. Standing alone, your IP address is not necessarily personally identifiable.
(d) Web Beacons: BEYOND MIRACLES may use a variety of other technical methods for tracking purposes, including web beacons. Web beacons are small pieces of data that are embedded in web pages and e-mails. We may use these technical methods in HTML e-mails that we send our users to determine whether they have opened those e-mails and/or clicked on links in those e-mails. The information from the use of these technical methods may be collected in a form that is personally identifiable.
3. USE AND DISCLOSURE OF PERSONAL INFORMATION.
3.1 Use of Personal Information and Non-Personal Information. We use Personal Information and Non-Personal Information in order to fill your orders, communicate with you about your orders or other requests, and to send you informational and promotional materials, including upcoming BEYOND MIRACLES promotions and events. In addition, we may use Personal Information and Non-Personal Information to learn more about our community and/or customers so we can improve our products, promotions, and events. The following are specific examples of how we may use the information that we collect from you. This list is not exhaustive and is published as a guide only:
(a) System Administration. We may use your Personal Information and/or Non-Personal Information to improve the content on our web pages, to customize the content and layout of our web pages, and in managing our everyday business needs. We may also use your feedback to improve the Website and our services. All of this is done with the intention of making the Website more useful for you.
(b) Personalization. We may use your Personal Information and/or Non-Personal Information to personalize the Website to your interests and preferences. We may also use your Personal Information and/or Non-Personal Information in the aggregate to analyze users’ browsing and usage activities and patterns in order to understand users’ interests and preferences with respect to the Website and our services. This will help us optimize your experience on the Website.
(c) Customer Service and Order Communications. If you have made a purchase via the Website, we may use your Personal Information to send one or more emails regarding your order, including regarding customer service issues. We may also use your Personal Information to help us respond to your inquiries, questions, requests, and support needs more efficiently.
(d) Newsletters & Promotional Emails; Opt-Out Option: We may offer free electronic newsletters and promotional emails regarding upcoming products, promotions, events, and/or services offered on the Website. We may use your Personal Information to send you newsletters and emails periodically listing current products, promotions, events and/or services, or other items available for purchase on our Website or from our marketing partners or sponsors. However, you have the choice to opt-out of receiving such newsletters and promotional emails for products and/or services offered on the Website by sending an email to us at dataprivacy@beyond-miracles.com and/or following the instructions in our promotional email. Once we have processed your opt-out request, we will not send you promotional emails with respect to products and/or services offered by us through the Website unless you opt back into receiving such communications directly.
(e) Safety and Security. We may use your Personal Information and/or Non-Personal Information to promote the safety and security of the Website, our users, and other parties. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.
We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
3.2 Disclosure of Personal Information.
(a) General Rule. Except as otherwise stated in this Privacy Policy, we do not sell, trade or rent your Personal Information collected on the Website to others. However, BEYOND MIRACLES may disclose your Personal Information to related parties for legitimate business purposes, as described below. Such related parties may use your Personal Information only to the extent permitted by BEYOND MIRACLES pursuant to this Privacy Policy.
(b) Service Providers. We may disclose your Personal Information to our third-party service providers that assist us in operating the Website and otherwise providing our services to you. For example, we will release your credit card number to our payment processor to confirm your payment, and we will release your name and mailing address to the delivery service to deliver and track the products that you ordered. With respect to Non-Personal Information, we also share website usage information we gather from visitors to the Website who have received a targeted promotional campaign through our third-party advertising service partners for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. In addition, we may provide aggregated statistics about our customers, sales, traffic patterns, and related Website information to third parties. We reserve the right to use or disclose Non-Personal Information in any manner.
(c) Enforcement of Law and/or Terms of Use. From time to time, we may be required by law enforcement or judicial authorities to provide Personal Information to the appropriate governmental authorities. We will disclose Personal Information upon receipt of a court order or subpoena or cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our products or services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. Moreover, we may use or release account information and Personal Information when we believe that such release is reasonably necessary to enforce or apply our Terms of Use or to protect the rights, property, and safety of our users, others, and ourselves.
(d) Change in Control. We may transfer your Personal Information to a successor in interest to BEYOND MIRACLES if BEYOND MIRACLES is acquired by or merged with another organization. In such an event, BEYOND MIRACLES will use reasonable efforts to notify you (either by posting a notice on the Website or by email to you at the last known email address) before information about you is transferred and becomes subject to a different privacy policy, provided, however, in the event BEYOND MIRACLES fails to notify you, your Personal Information will still be transferred but subject to this Privacy Policy.
4. SAFEGUARDING YOUR PERSONAL INFORMATION.
4.1 Our Security Measures. In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third-party banking institutions, process agents, and distribution institutions. They receive the information they need to verify and authorize your credit card transactions and ship your order. When collecting credit card information for online purchases, we offer secured server transactions that encrypt your information in transit to prevent someone from intercepting it and misusing it. When you access your account information, the information is kept on a secure server. Furthermore, all of the customer data we collect is protected against unauthorized access by physical security means. Although BEYOND MIRACLES uses reasonable efforts to safeguard the security of your Personal Information, transmissions made on or through the Internet are vulnerable to attack and cannot be guaranteed to be secure. In addition, submissions made via email are not protected by SSL technology and are vulnerable to interception during transmission. You hereby acknowledge that BEYOND MIRACLES is not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
4.2 Protecting Yourself. You are solely responsible for safeguarding and maintaining the secrecy of your User ID, passwords, and/or any account information in your possession or control. Please be careful and responsible whenever you are online.
5. GENERAL
5.1 Data Retention. We will retain your Personal Information while you maintain an account with us or to the extent necessary to provide the services through the Website. Thereafter, we will keep Personal Information for as long as necessary: (i) to respond to any queries from users; (ii) to demonstrate we treated users fairly; (iii) for ordinary business continuity procedures; or (iv) to comply with any applicable laws. We delete Personal Information within a reasonable period after we no longer need the information for the purposes set out in this Privacy Policy. Note that we cannot remove your Personal Information when there is a legal storage requirement or when there are other legal grounds to keep the Personal Information, such as an ongoing contractual relationship.
5.2 California Privacy Rights. California’s “Shine the Light” law permits users of the Website that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please contact us at the Contact Information provided below.
5.3 Do Not Track Disclosure. Some internet browsers may transmit “do-not-track” signals to websites with which the browser communicates. The Site does not currently respond to these “do-not-track” signals.
5.4 SPAM. We do not participate in bulk email solicitations that you have not consented to receiving (i.e., “Spam”). We do not sell or disclose customer lists or email address lists to unrelated third parties. Except as otherwise provided herein, we do not share Personal Information with any third party advertisers.
5.5 Linked Sites. The Website may include links to other websites which do not fall under our supervision (“Linked Sites”). We do not control the collection or use of any information, including Personal Information, which occurs while you visit Linked Sites. Therefore, we make no representations or warranties for—and will not in any way be liable for—any content, products, services, software, or other materials available on Linked Sites, even if one or more pages of the Linked Sites are framed within a page of the Website.
Furthermore, we make no representations or warranties about the privacy policies or practices of the Linked Sites, and we are not responsible for the privacy practices of those Linked Sites. We encourage you to be aware of when you leave the Website and read the privacy policies of Linked Sites.
5.6 Children’s Information. We do not offer our services or promote the Website to, nor do we intentionally collect or retain Personal Information from, children who are younger than 18 years of age. If we discover that we have inadvertently collected information from a child under 18 years of age, we will promptly take all reasonable measures to delete such information from our systems.
5.7 Changes To Our Policy. This Privacy Policy is effective with respect to any Personal Information collected on or after the effective date set forth below. BEYOND MIRACLES reserves the right to modify or supplement this Privacy Policy at any time. If we make any changes, we will update the Website and Privacy Policy to include such changes and notice thereof. Please review this Privacy Policy often to review any changes that may affect your use of the Website. Your continued use of the Website once the revised Privacy Policy has been posted on the Website affirms your agreement to such changes.
5.8 Contact Us. If you have any questions about this Privacy Policy, the practices of our Website, or your dealings with our Website, please contact us at:
Attn: 1/3/2023
Beyond Miracles LLC
26440 Drummond Ct, Franklin, MI, 48025
(248) 881-0281
dataprivacy@beyond-miracles.com
5.9 Effective Date. This Privacy Policy was last modified as of 1/3/2023. This version of the privacy policy replaces and supersedes any prior privacy policies applicable to the Website.